In addition to email, customers can access phone support 24x7x365. Systech phone support includes Language Line translation at no additional cost. Language Line Solutions is the world’s leading phone interpreting service that guarantees 240+ languages and the availability of a personal translator within seconds.
Here’s how it works. If a customer seeks phone support in a language that is not currently spoken in-house, Technical Support will connect the customer to the Language Line interpreting service within seconds. A qualified interpreter will then assist with the translation of information between the caller and Technical Support to ensure the understanding required to resolve the support case.