{"id":4843,"date":"2018-03-28T22:00:17","date_gmt":"2018-03-28T22:00:17","guid":{"rendered":"https:\/\/www.systechone.com\/?page_id=4843"},"modified":"2024-11-14T13:44:00","modified_gmt":"2024-11-14T18:44:00","slug":"maintenance","status":"publish","type":"page","link":"https:\/\/www.systechone.com\/pt\/about\/centers-of-excellence\/maintenance\/","title":{"rendered":"Manuten\u00e7\u00e3o"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"4843\" class=\"elementor elementor-4843\" data-elementor-post-type=\"page\">\n\t\t\t\t<div data-dce-background-color=\"#54585926\" class=\"elementor-element elementor-element-f8c10d7 e-flex e-con-boxed e-con e-parent\" data-id=\"f8c10d7\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-818297e e-con-full e-flex e-con e-child\" data-id=\"818297e\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b9e69d8 elementor-absolute elementor-hidden-mobile elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-global elementor-global-19140 elementor-widget-breadcrumbs\" data-id=\"b9e69d8\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p id=\"breadcrumbs\"><span><span><a href=\"https:\/\/www.systechone.com\/pt\/\">Casa<\/a><\/span><\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-19393c4 elementor-widget elementor-widget-heading\" data-id=\"19393c4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Manuten\u00e7\u00e3o<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2cd4ad1 elementor-widget elementor-widget-text-editor\" data-id=\"2cd4ad1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A manuten\u00e7\u00e3o cont\u00ednua \u00e9 fundamental para manter o software atualizado e operacional para o fim a que se destina. Com nossos planos de manuten\u00e7\u00e3o e suporte, voc\u00ea pode preservar o valor do seu investimento e garantir conformidade cont\u00ednua com v\u00e1rios requisitos regulamentares.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-dce-background-image-url=\"https:\/\/www.systechone.com\/wp-content\/uploads\/2023\/09\/line-element.svg\" class=\"elementor-element elementor-element-991cc15 e-con-full elementor-hidden-tablet elementor-hidden-mobile e-flex e-con e-child\" data-id=\"991cc15\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;position&quot;:&quot;absolute&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9024b40 e-flex e-con-boxed e-con e-parent\" data-id=\"9024b40\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-626e8c5 e-con-full e-flex e-con e-child\" data-id=\"626e8c5\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-89c1f2f elementor-widget elementor-widget-heading\" data-id=\"89c1f2f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Suporte dedicado<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-291a0b8 elementor-widget elementor-widget-text-editor\" data-id=\"291a0b8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Os contratos de manuten\u00e7\u00e3o da Systech fornecem suporte t\u00e9cnico e solu\u00e7\u00e3o de problemas 24 horas por dia, 7 dias por semana, 365 dias por ano. Se surgir um problema, faremos com que suas linhas de produ\u00e7\u00e3o voltem a funcionar rapidamente, limitando o tempo de inatividade e o impacto geral.<\/p><p>Nossos planos tamb\u00e9m incluem:<\/p><ul><li>Patches, libera\u00e7\u00f5es, upgrades e atualiza\u00e7\u00f5es de software<\/li><li>Assist\u00eancia e orienta\u00e7\u00e3o para o uso do nosso software<\/li><li>Solu\u00e7\u00e3o remota de problemas e suporte para todas as novas libera\u00e7\u00f5es de software<\/li><li>Suporte no idioma local<\/li><li>Diagn\u00f3stico imediato de problemas, an\u00e1lise da causa raiz e medidas corretivas<\/li><li>Acesso ao Portal do Cliente<\/li><li>M\u00e9tricas de gerenciamento de casos para ajudar na an\u00e1lise da causa raiz e no treinamento de funcion\u00e1rios<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8f465e5 e-con-full e-flex e-con e-child\" data-id=\"8f465e5\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-17d80f6 elementor-widget elementor-widget-heading\" data-id=\"17d80f6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Resposta ao problema<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-738c7fd elementor-widget elementor-widget-text-editor\" data-id=\"738c7fd\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Com os Acordos de N\u00edvel de Servi\u00e7o da Systech, voc\u00ea recebe o suporte de que precisa com base na urg\u00eancia do seu problema. A cada caso s\u00e3o atribu\u00eddos um n\u00famero de refer\u00eancia exclusivo e um n\u00edvel de gravidade, passando pelas etapas a seguir:<\/p><ol><li>Cria\u00e7\u00e3o de um caso, registro da consulta\/incidente e coleta de informa\u00e7\u00f5es preliminares<\/li><li>Solu\u00e7\u00e3o de problemas e diagn\u00f3stico em detalhes<\/li><li>An\u00e1lise da causa raiz, reprodu\u00e7\u00e3o e restaura\u00e7\u00e3o<\/li><\/ol><p>Dimensionados para atender \u00e0s suas especifica\u00e7\u00f5es exatas, os contratos de manuten\u00e7\u00e3o e de n\u00edvel de servi\u00e7o da Systech oferecem prote\u00e7\u00e3o abrangente para o seu investimento.<\/p><p><a href=\"https:\/\/web.archive.org\/web\/20230408194208\/https:\/\/live-systechone.pantheonsite.io\/contact\/\">Suporte por telefone, por e-mail e pelo site<\/a><br \/>24 horas por dia. 7 dias por semana. 365 dias por ano.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2f22069 elementor-widget elementor-widget-heading\" data-id=\"2f22069\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Inscreva-se hoje!<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-644bb67 elementor-widget elementor-widget-text-editor\" data-id=\"644bb67\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"translation-block\">Ligue para \u00a0<a href=\"tel:+55 11 98498-9746\" target=\"_self\">+55 11 98498-9746<\/a>\u00a0\n para proteger seu investimento com um de nossos contratos de manuten\u00e7\u00e3o.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Manuten\u00e7\u00e3o A manuten\u00e7\u00e3o cont\u00ednua \u00e9 fundamental para manter o software atualizado e operacional para o fim a que se destina. Com nossos planos de manuten\u00e7\u00e3o e suporte, voc\u00ea pode preservar o valor do seu investimento e garantir a conformidade cont\u00ednua com v\u00e1rios requisitos regulamentares. Suporte dedicado Os contratos de manuten\u00e7\u00e3o da Systech oferecem suporte t\u00e9cnico e solu\u00e7\u00e3o de problemas 24x7x365. Se surgir um problema, n\u00f3s o atenderemos [...]<\/p>","protected":false},"author":9,"featured_media":0,"parent":4841,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-4843","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Maintenance \u2502 Software Support \u2502 Customer Support \u2502 Systech<\/title>\n<meta name=\"description\" content=\"Maintenance is key to keeping software current and operational for its intended purpose. 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